AAG Mobile was founded in 2013 with the mission of enhancing mobile ticketing in the automotive industry and other sectors. We initiated an eighteen-month process of research and development with server-side developers, database programmers, mobile application programmers for Android and iOS, UI/UX engineers, industrial design engineers and graphic designers. By August of 2014 we had a prototype of our mobile ticketing system that we were able to start demonstrating to potential clients. Within a month we had our first customer.

We started off with the automotive app and now we have ticketing solutions for IT helpdesks, Building Maintenance, Security & Safety, Machinery Maintenance and Human Resources.

Our strategy is based on providing a solution that is as close to an off-the-shelf product as possible coupled with minimal customization, and integration with the client’s existing systems. To get to this position, AAG Mobile invested heavily in focus groups and interviews with industry experts so that the ticketing and reporting workflow is as close to generic as possible. In the world of corporate software, the challenge is always for the product to mirror the business logic as closely as possible. At AAG Mobile we have made this our core principle so that we can provide an attractive solution with rapid implementation. We know that our customer base requires implementation to take place within a 6 week to 3 month window.